Clear policies.
Less confusion.

Shipping policy

Processing

Orders are generally prepared within 1–2 business days after payment confirmation. Processing may take longer during launches, holidays or unusually high order volume.

Delivery

Standard delivery across India is estimated at 5–7 business days after dispatch. Delivery estimates are not guarantees and can vary by courier, destination, weather or other circumstances.

Tracking

Tracking details are shared after dispatch when available. Customers should use the contact details provided at checkout so delivery updates can reach them.

Address responsibility

Please check your name, phone number and delivery address before placing an order. Delays or re-delivery caused by an incorrect address may require additional shipping charges.

Returns & replacement policy

Damaged or incorrect orders

If a poster arrives damaged, defective or different from what was ordered, contact saMx within 48 hours of delivery. Please keep the packaging and provide clear photos or a short unboxing video if requested.

Change of mind / wrong size

Because posters are printed and packed for individual orders, change-of-mind returns and incorrect size selections are generally not eligible for replacement unless saMx agrees otherwise.

Custom posters

Custom-made posters are non-returnable except where the item is defective, damaged in transit or materially different from the approved design.

Replacement process

Where a replacement is approved, saMx will arrange the replacement according to the case. We may ask for evidence before approving a claim.

Refund policy

For an approved refund, the amount and method depend on the reason for the refund and the payment method used. Refunds, where applicable, are normally returned through the original payment route after approval.

We currently plan to accept UPI payments initially. Do not assume COD is available unless it is shown at checkout.

Terms & conditions

Orders

Placing an order is a request to purchase the selected products. An order may be cancelled or corrected if there is a pricing, stock, payment or technical error.

Pricing

Prices may change before an order is confirmed. Any applicable shipping charges and taxes will be shown or communicated as part of checkout when the live store is launched.

Product previews

Colours can vary slightly between screens and printed output. Product mockups are illustrative unless marked as an actual product photograph.

Intellectual property

saMx will use original, licensed or otherwise authorized designs. Customers must not reproduce, resell or commercially redistribute saMx artwork without permission.

Website use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or submit unlawful content through forms or custom-order requests.

Privacy policy

Information we may collect

For real orders, saMx may need information such as name, contact details, delivery address, order details and payment confirmation information necessary to process the order.

How it is used

Information is used to process orders, communicate about delivery and support, handle replacements/refunds and improve the store.

Payments

Payment credentials should be handled by the selected payment provider. saMx should not store sensitive payment credentials unless required and appropriately secured by the payment system.

Contact

For privacy questions, contact samarthjjadhav2390@gmail.com.

Frequently asked questions